TERMS & PRIVACY
1.Use of intellectual property
I assert my rights to the intellectual property that forms this website. This includes text and images owned by me, as well as the design of every page.
Concerning this intellectual property, you agree to the following:
1.1.You will not do anything that might reduce the value of it or that might challenge my ownership of it.
1.2 You will notify me of any suspected infringement.
1.3. You will not copy, republish or make any change to any of it, except in my interest or with my explicit permission.
2.Disclaimers and limitation of liability
2.1. The website is provided “as is”. I make no representation or warranty that it is fit for a particular purpose, or that it is available or accessible without interruption or error.
2.2.I disclaim any obligation or liability to you arising directly or indirectly from information you take from this website.
2.3. You agree that I am not liable to you for any loss or expense that is an indirect or consequential loss, or an economic loss or other loss of turnover, profits, business or goodwill, as a consequence of your use of this website, even if such loss was reasonably foreseeable.
This privacy notice aims to inform you about how I collect and process information that I collect from you or that you provide to me. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
This policy complies with the Data Protection Act 2018 (the Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
The law requires me to tell you about your rights and my obligations to you regarding the processing and control of your personal information. I do this now, by requesting that you read the website at http://www.knowyourprivacyrights.org
I am committed to protecting your privacy and the confidentiality of your personal information. I undertake to preserve the confidentiality of all information you provide to me and hope that you reciprocate.
Except as set out below, I do not share, or sell, or disclose to a third party, any information collected through my website.
Types of information processed
I collect, use, store and transfer different kinds of personal information about you. These can be grouped as:
“Identity Information” includes your first name, last name, title and other identifiers that you may have provided at some time.
“Contact Information” includes your address, email address, telephone numbers and any other information you have given to me for the purpose of communication.
“Service Information” includes the address of the property where I work for you, history you provide to me about any problem you have, and information about the work I carry out for you.
“Technical Information” includes your Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
2. If you do not provide personal information required
Where I need to collect personal data by law, or under the terms of a contract I have with you, and you fail to provide that data when requested, I may not be able to perform that contract. In that case, I may have to stop providing my services to you. If so, I will notify you of this at the time.
The bases on information about you is processed
The law requires me to determine under which of six defined bases I process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which I process your personal information is no longer relevant then I shall immediately stop processing your data.
If the basis changes then if required by law I shall notify you of the change and of any new basis under which I have determined that I can continue to process your information.
3. Information processed under a contract
In order to carry out provide my services, or in situations where you have requested that I provide my services, I must collect and record your personal information, including Contact Information, Identity Information and Service Information.
This information is processed on the basis of Contractual Obligation.
I continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
4. Information I process with your consent
Through actions when otherwise there is no contractual relationship between us, such as when you browse this website or when you ask for a quotation, you provide your consent to me to process personal information that may include Identity Information, Contact Information, Service Information and Technical Information.
I continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by telling me. However, if you do so, you may not be able to use this website or my services further.
5. Information I process for the purposes of legitimate interests
I may process information on the basis there is a legitimate interest, either to you or to me of doing so.
Where I process your information on this basis, I do so after having given careful consideration to:
whether the same objective could be achieved through other means
whether processing (or not processing) might cause you harm
whether you would expect me to process your data, and whether you would, in the round, consider it reasonable to do so
For example, I may process your data on this basis for the purposes of:
record-keeping for the proper and necessary administration of my business
protecting and asserting the legal rights of any party
insuring against or obtaining professional advice that is required to manage business risk
protecting your interests where I believe I have a duty to do so6.
6. Information I process because I have a legal obligation
Sometimes, I must process your information in order to comply with a statutory obligation.
For example, I may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
Other uses of information
Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit a website that uses them. They allow information gathered on one web page to be stored until it is needed for use at a later date.
They are commonly used to provide you with a personalised experience while you browse a website, for example, allowing your preferences to be remembered.
They can also provide core functionality such as security, network management, and accessibility; record how you interact with the website so that the owner can understand how to improve the experience of other visitors; and serve you advertisements that are relevant to your browsing history.
Some cookies may last for a defined period of time, such as one visit (known as a session), one day or until you close your browser. Others last indefinitely until you delete them.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Your web browser may support a plug-in or add-on that helps you manage which cookies you wish to allow to operate.
The law requires you to give explicit consent for use of any cookies that are not strictly necessary for the operation of a website.
8. Personal identifiers from your browsing activity
Requests by your web browser to the servers for web pages and other content on this website are recorded.
This information is Technical Information, recorded for security purposes. Theoretically, if combined with other information known about you from previous visits, the data possibly could be used to identify you personally. However, I do not use it in such a way.
9. Data may be processed outside the European Union
My business is based in the UK.
My website hosting provider, Wix, is based in Israel. Israel is considered by the European Commission to offer an adequate level of protection for the personal information of EU Member State residents.
Your personal information may be stored through Wix’s data storage, databases and the general Wix applications. Data is stored on secure servers behind a firewall.
Your data may be maintained, processed and stored by Wix and their authorised affiliates and service providers in the United States of America, in Europe (including in Lithuania, Germany and Ukraine), in Israel, and in other jurisdictions as necessary for the proper delivery of their services and/or as may be required by law.
Wix affiliates and service providers that store or process your data on Wix’s behalf are each contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their legal jurisdiction.
10. Control over your own information
It is important that the personal information I hold about you is accurate and current. Please keep me informed if your personal information changes.
At any time, you may contact me to request that I provide you with the personal information I hold about you.
When I receive any request to access, edit or delete personal identifiable information I shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
When you contact me, whether by telephone, through this website or by e-mail, I collect the information you have given to me in order to reply.
I may keep personally identifiable information associated with your message, such Identity Information and Contact Information so as to be able to respond to you.
If you have any concerns about this notice or your privacy, please tell me.
When I receive a complaint, I record all the information you have given to me.
I use that information to resolve your complaint.
If your complaint reasonably requires me to contact some other person, I may decide to give to that other person some of the information contained in your complaint. I do this as infrequently as possible, but it is a matter for my sole discretion as to whether I do give information, and if I do, what that information is.
If a dispute is not settled then I hope you will agree to attempt to resolve it by engaging in good faith with me in a process of mediation or arbitration.
13. Retention period for personal data
I keep your personal information only for as long as required:
to provide you with the services you have requested;
to comply with other law, including for the period demanded by tax authorities;
to support a claim or defence in court.
14. Compliance with the law
However, ultimately it is your choice as to whether you wish to use this website.
I may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on this website on the day you use it. You are advised to print a copy for your records.